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    POPIA Data Rights

    Exercise your data rights

    Under the Protection of Personal Information Act (POPIA) you have the right to access, correct, or object to the processing of your personal information. Use this form to submit your request.

    • 4 request types - access, correction, objection, and marketing opt-out
    • 21-day SLA - we fulfil all requests within 21 calendar days as required by POPIA
    • Acknowledgement email sent immediately on submission
    Submit a request
    All fields marked with an asterisk (*) are required. We may contact you to verify your identity before processing your request.
    When I Am Gone

    Secure estate information vault for South Africans.

    When I Am Gone is a life-file and estate-readiness platform. It is not a law firm, financial adviser, estate administrator, executor service, probate service or insurer. The platform stores information you supply and helps you keep it organised; it does not provide legal, tax or financial advice.

    When I Am Gone (Pty) Ltd ("When I Am Gone") is a registered Financial Services Provider (FSP No: 55699) providing secure digital information storage and estate-readiness tools. When I Am Gone is not a law firm or estate planning professional. For personalised legal, tax or estate planning advice, consult a qualified attorney or fiduciary practitioner. Executors and beneficiaries are responsible for verifying information and obtaining professional advice before acting.

    Will documents created using When I Am Gone must be printed, reviewed, and signed in the presence of two competent witnesses as required by the Wills Act 7 of 1953. Electronic wills are not valid under South African law. When I Am Gone does not verify will validity, witness competency, or guarantee executor or Master of the High Court acceptance.

    When I Am Gone (Pty) Ltd is responsible for its account and service administration. Private vault content uses browser encryption, while metadata and some requested services use readable or server-encrypted records. Our Privacy Policy explains purposes, providers, international transfers, retention and your rights. Account closure does not by itself confirm complete deletion. Lawfully retained records remain subject to appropriate access and use restrictions.

    You have the right to access, correct, delete, or object to processing of your personal information. Contact our Information Officer at support@wheniamgone.co.za for data subject requests. POPIA security-compromise notifications must be made as soon as reasonably possible, subject to the specific legal exceptions and permitted delays. See our Privacy Policy for full details.

    © 2026 When I Am Gone (Pty) Ltd. All rights reserved. Registered in South Africa.

    When I Am Gone is a registered Financial Services Provider | FSP No: 55699 | Regulated by the FSCA

    Administrative vault services are non-FAIS. Insurance services, where live, are financial services and are provided under the relevant authorisation, disclosures and product-provider terms. The will wizard and estate vault are software tools, not FAIS products. Insurance cover products are not yet on sale. When insurance products are offered, any remuneration will be regulated under FAIS and disclosed before any transaction. CPA and ECTA cooling-off rights apply where the transaction qualifies. The FSP licence is held by When I Am Gone alone and is never re-presented under a partner brand.

    When I Am Gone