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    Vault. Will. Handover pack.For families

    Estate documents and instructions in one private South African vault.

    Whether you are planning ahead, raising young children, helping ageing parents, or finding your feet after a loss. When I Am Gone gives you a structured way to get organised. Built in South Africa, for South African families.

    Start your vaultSee how it works

    FSP No. 55699Encrypted estate vault

    Looking for guidance for a specific situation? Browse the Are you... pathways for widows and widowers, parents of young children, blended families and more.

    Why it matters

    Why it matters

    The reasons below are practical: fewer missing documents, clearer instructions, and a better record for the person handling the estate.

    Encrypted by default

    Consumer vault entries are browser-encrypted. The planned LifeKey sharing and release workflow remains in private review and is not a live public benefit.

    Read our security approach

    One organised home for everything

    Keep documents, account details, and instructions together so nothing gets lost.

    Plan a lawful handover

    Record trusted contacts and export information yourself. Public LifeKey invitations and access requests are paused during private review.

    Your vault

    What you can store in your vault

    A working list of what most families keep in one place. You do not have to fill it all in. Start with whatever is closest to hand.

    • Identity documents and certified copies
    • Property deeds and vehicle papers
    • Bank account and investment details
    • Insurance policy information
    • Will location and executor contacts
    • Digital account list and executor instructions
    • Medical directives and preferences
    • Funeral wishes and instructions
    • Personal notes to loved ones
    • Important contact details

    How it works

    Getting started

    1. Create your vault

      Sign up with your email. Set a passphrase that only you know.

    2. Add your information

      Upload documents, record details, write notes. Take your time.

    3. Export when ready

      Generate a handover pack and share it through a lawful method you control. LifeKey requests are not yet public.

    Already facing a loss?

    Already in the first two weeks?

    A separate, no-signup companion for widows, widowers and adult children carrying the load right now. Day-by-day steps, who to notify, and a printable kit.

    Open the companion

    Common questions

    Common questions

    What is When I Am Gone?
    When I Am Gone provides a private digital vault for estate information such as documents, account details, contacts and instructions. You remain responsible for a lawful handover while LifeKey sharing is in private review.
    What isn't WIAG?
    WIAG is a registered Financial Services Provider (FSP No: 55699) providing estate planning tools. The will wizard helps you prepare your estate documents; this is a document preparation tool, not a substitute for qualified legal advice. For legal advice on your specific estate, consult a qualified attorney.
    Is my information safe?
    We use encryption, access controls and audit logging, but no online system can remove all risk. Your device security and passphrase remain important.
    Can I try it free?
    Account registration is free, but adding information to the estate vault requires an active paid subscription. New vault checkout is paused during billing review. Public LifeKey sharing is not included.
    Who can see my information?
    Your consumer vault entries are private to your account. Public third-party access and LifeKey release requests are paused during private review, so do not rely on them as a handover method.

    When you are ready

    Ready to get organised?

    Create an account at no charge. New vault subscription checkout is paused during billing review.

    Create your account

    When I Am Gone

    Secure estate information vault for South Africans.

    When I Am Gone is a life-file and estate-readiness platform. It is not a law firm, financial adviser, estate administrator, executor service, probate service or insurer. The platform stores information you supply and helps you keep it organised; it does not provide legal, tax or financial advice.

    When I Am Gone (Pty) Ltd ("When I Am Gone") is a registered Financial Services Provider (FSP No: 55699) providing secure digital information storage and estate-readiness tools. When I Am Gone is not a law firm or estate planning professional. For personalised legal, tax or estate planning advice, consult a qualified attorney or fiduciary practitioner. Executors and beneficiaries are responsible for verifying information and obtaining professional advice before acting.

    Will documents created using When I Am Gone must be printed, reviewed, and signed in the presence of two competent witnesses as required by the Wills Act 7 of 1953. Electronic wills are not valid under South African law. When I Am Gone does not verify will validity, witness competency, or guarantee executor or Master of the High Court acceptance.

    When I Am Gone (Pty) Ltd is responsible for its account and service administration. Private vault content uses browser encryption, while metadata and some requested services use readable or server-encrypted records. Our Privacy Policy explains purposes, providers, international transfers, retention and your rights. Account closure does not by itself confirm complete deletion. Lawfully retained records remain subject to appropriate access and use restrictions.

    You have the right to access, correct, delete, or object to processing of your personal information. Contact our Information Officer at support@wheniamgone.co.za for data subject requests. POPIA security-compromise notifications must be made as soon as reasonably possible, subject to the specific legal exceptions and permitted delays. See our Privacy Policy for full details.

    © 2026 When I Am Gone (Pty) Ltd. All rights reserved. Registered in South Africa.

    When I Am Gone is a registered Financial Services Provider | FSP No: 55699 | Regulated by the FSCA

    Administrative vault services are non-FAIS. Insurance services, where live, are financial services and are provided under the relevant authorisation, disclosures and product-provider terms. The will wizard and estate vault are software tools, not FAIS products. Insurance cover products are not yet on sale. When insurance products are offered, any remuneration will be regulated under FAIS and disclosed before any transaction. CPA and ECTA cooling-off rights apply where the transaction qualifies. The FSP licence is held by When I Am Gone alone and is never re-presented under a partner brand.

    When I Am Gone