How it works

    How When I Am Gone Works

    Before anything else, choose what you'd like to do. You can change or add to your choice at any time.

    Where to begin

    Choose your setup

    What would you like to do today?

    1. Create a will

      Create a South African will you can print, sign, and keep. No vault required.

      Begin this path

    2. Create a vault

      Store estate information, documents, and instructions securely. No will required.

      Begin this path

    3. Create a will and vaultRecommended

      Create your will and build a complete vault for your executor.

      Begin this path

    Your vault

    Vault setup

    Applies if you choose "Create a vault" or "Create a will and vault"

    1. Create your secure account

      Sign up, verify your email, and complete a quick onboarding to create your vault. Your information is securely encrypted.

      • Email verification for security
      • Create a strong vault passphrase
      • Secure account setup
      • Complete quick onboarding wizard

    2. Add your estate information

      Record assets, liabilities, insurance, and documents. Everything you store in the vault is held securely on our servers.

      • Property, vehicles, bank accounts
      • Insurance policies and investments
      • Important contacts and professionals
      • Upload documents for secure storage

    3. Record trusted contacts

      Record executors, family members and professionals for your own planning. Public third-party LifeKey access is paused during private review.

      • Record primary and backup executor details
      • Add family member contacts
      • Include your attorney and accountant
      • LifeKey access is not yet public

    4. Record your wishes

      Document funeral preferences, messages, and first-step instructions. These are informational and guide your executor.

      • Funeral and burial preferences
      • Messages to family members
      • First 72 hours checklist
      • Guardianship wishes (informational)

    5. Generate your executor pack

      Create a structured PDF from the information you have entered.

      • Professional formatted document
      • Checklists for SA requirements
      • Contact information summary
      • User-controlled PDF export

    6. Keep everything updated

      Update your information anytime. Public executor-release requests are not yet available while LifeKey remains in private review.

      • Update anytime from any device
      • Automatic backup of encrypted data
      • LifeKey release under private review
      • Account activity records

    The will

    Will creation

    If you chose "Create a will"

    If you choose to create a will, you'll complete a guided questionnaire and receive a printable South African will document.

    Signing requirements under the Wills Act.

    • The will must be printed and signed
    • Two competent witnesses are required
    • Electronic wills are not valid in South Africa
    • When I Am Gone does not appoint itself as executor and does not require you to use any specific professional

    Create your will

    Signing requirements under the Wills Act. South African law requires you to print the will and sign it in wet ink, in front of two competent witnesses who are present at the same time. Electronic wills are not valid under the Wills Act 7 of 1953.

    The handover

    Executor access workflow

    This is the proposed LifeKey workflow. It is in private review and public requests are paused.

    1. Planned: an executor or trusted contact submits a request
    2. Planned: the request enters a reviewed approval process
    3. Planned: death evidence and authority are checked
    4. Planned: only approved information is released

    Access and activity log

    Every access, login, and action is recorded.

    • Login attempts (Tracked)
    • Vault unlock events (Tracked)
    • File downloads (Tracked)
    • Access requests (Tracked)
    • Share permissions (Tracked)

    What it costs

    Pricing

    All current products and prices are listed on the pricing page, including the will template, vault plans and practitioner pricing.

    See pricing

    When I Am Gone (Pty) Ltd is an authorised Financial Services Provider (FSP No: 55699), regulated by the FSCA. Our estate vault and will tools are information storage and document preparation services. For personalised legal or financial advice, consult a qualified professional. Prices are in South African Rand (ZAR) and include VAT where applicable. Get expert advice or speak to a vetted professional.

    When you are ready

    Ready to begin?

    Create an account at no charge. New vault subscription checkout is paused during billing review.

    Create Your Account

    When I Am Gone

    Secure estate information vault for South Africans.

    When I Am Gone is a life-file and estate-readiness platform. It is not a law firm, financial adviser, estate administrator, executor service, probate service or insurer. The platform stores information you supply and helps you keep it organised; it does not provide legal, tax or financial advice.

    When I Am Gone (Pty) Ltd ("When I Am Gone") is a registered Financial Services Provider (FSP No: 55699) providing secure digital information storage and estate-readiness tools. When I Am Gone is not a law firm or estate planning professional. For personalised legal, tax or estate planning advice, consult a qualified attorney or fiduciary practitioner. Executors and beneficiaries are responsible for verifying information and obtaining professional advice before acting.

    Will documents created using When I Am Gone must be printed, reviewed, and signed in the presence of two competent witnesses as required by the Wills Act 7 of 1953. Electronic wills are not valid under South African law. When I Am Gone does not verify will validity, witness competency, or guarantee executor or Master of the High Court acceptance.

    When I Am Gone (Pty) Ltd is responsible for its account and service administration. Private vault content uses browser encryption, while metadata and some requested services use readable or server-encrypted records. Our Privacy Policy explains purposes, providers, international transfers, retention and your rights. Account closure does not by itself confirm complete deletion. Lawfully retained records remain subject to appropriate access and use restrictions.

    You have the right to access, correct, delete, or object to processing of your personal information. Contact our Information Officer at support@wheniamgone.co.za for data subject requests. POPIA security-compromise notifications must be made as soon as reasonably possible, subject to the specific legal exceptions and permitted delays. See our Privacy Policy for full details.

    © 2026 When I Am Gone (Pty) Ltd. All rights reserved. Registered in South Africa.

    When I Am Gone is a registered Financial Services Provider | FSP No: 55699 | Regulated by the FSCA

    Administrative vault services are non-FAIS. Insurance services, where live, are financial services and are provided under the relevant authorisation, disclosures and product-provider terms. The will wizard and estate vault are software tools, not FAIS products. Insurance cover products are not yet on sale. When insurance products are offered, any remuneration will be regulated under FAIS and disclosed before any transaction. CPA and ECTA cooling-off rights apply where the transaction qualifies. The FSP licence is held by When I Am Gone alone and is never re-presented under a partner brand.

    When I Am Gone